I'm on my laptop right now.
About an hour ago I turned on my desktop and I noticed it was running slower than usual. Norton popped up and told me I had spyware on my computer and it told me I needed to run a scan but when I clicked ok it told me it couldn't be performed. Then Norton popped up again and it said the protection was off but when I clicked "fix" my whole computer froze. I had to shut it off by the switch twice now. Everytime I turn it on and try to click on something it completely freezes. It also wont let me connect to the internet. through I.E or Firefox. I'm scared to open Aol because for one, it'll probably freeze again and for two, it might take my information. How am I suppose to fix this problem when I can't even click on anything to run a scan? :// ALL of my files are on that computer.
My Desktop Has Spyware?spyware removal
As the biggest of the problems seem to be associated with Spyware, for starters, download, update and run a full scan using the following product:
http://www.superantispyware.com/
SuperAntiSpyware is exceptional and will remove the majority of difficult Trojans and Worms, not just the easy ones.
If possible it is recommended that you load the application in normal mode but run it in Safe Mode. Safe Mode can be started by continually pressing F8 during the boot sequence. If you are badly infected you might need to run SuperAntiSpyware more than once to help clean your system. If the only infections now being shown are in System Restore, once you are completely satisfied that you can boot normally, you can either delete the infected restore points manually, or temporarily turn off System Restore.
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