We bought our computer a few months ago at Best Buy. Geek Squad installed everything we needed, including virus protection and firewalls. Since we have had the computer I have installed a few games from cd rom (purchased new at Best Buy the day we brought the computer home) Yahoo Messenger and Limewire. When I download music from Limewire I put the songs into my flash MP3 player and delete the downloads from my computer.
I have noticed in the past two or three weeks that I get the dreaded Blue Screen almost everyday where as the first three months we had the computer this never happened.
Has anyone else had this problem? Is it possible that Geek Squad did something when they loaded everything that would make it to where this would happen so that we would have no choice but to take it back to them and pay out the A$$ to fix it?
Got any suggestions? We also have a laptop with all the same programs and it dosen't do this. Both were purchased at the same time.
How come I keep getting a blue screen with windows Vista Home Premium?nortan antivirus
I suspect malicious code of some sort, either a virus or spyware, even though I have not heard of either of them causing the BSOD (blue screen of death). Run an antivirus scan and a spyware scan of your system while it's in safe mode with system restore turned off. If the scans come back clean, reboot and see if the BSOD is gone. Hope this has helped.
How come I keep getting a blue screen with windows Vista Home Premium?nortonantivirus
You are not alone on the blue screen of death issue. Report It
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